Run

Infrastructure and hosting

Your servers, held by people who administer them daily for other clients too.

Two situations come to us regularly. The first: three-euro shared hosting where the site falls over as soon as there is traffic and nobody answers the phone. The second, more serious: a server set up six years ago by someone who has left, never updated, whose password nobody knows and whose backups have never been restored. We take on both. A backup only exists if it has been restored at least once — otherwise it is a belief.

The method

How we work

  1. 01

    We inventory what is actually running

    Active services, versions, certificates and their expiry, where the data lives, who owns the domain name. That inventory is nearly always missing, and it is what will be missing on the day of the outage.

  2. 02

    We isolate each application

    Each in its own container, with its dependencies. An application needing an old version of a component stops preventing every other one from being updated.

  3. 03

    We back up, then restore to check

    Regular backups, off the server they protect, and a tested restore. It is the test, not the backup, that makes the difference on the day it counts.

  4. 04

    We keep updates going over time

    System security patches, language versions, certificates renewed automatically. An unpatched server has no problem — until it has a very large one.

What you get

Deliverables

  • check_circleHosting in France, on dedicated servers, over HTTPS with automatic renewal
  • check_circleScheduled off-site backups, and the report of their last restore test
  • check_circleAn up-to-date inventory: services, versions, deadlines, access
  • check_circleSystem updates applied and logged
  • check_circleThe recovery procedure: what to do, in what order, if the server disappears

Frequently asked questions

Does my data stay in France?
Yes, on dedicated servers hosted in France. It is a strict requirement as soon as personal data is involved, and particularly health data — a field we work in.
What happens if we part ways?
You leave with your data, your domain name and the operational documentation. We support the handover to the next supplier. Keeping a client through the difficulty of leaving is not something we practise.
Do you handle domain names and email too?
Yes, and we insist the domain name stays registered in your name. On email, caution: a badly handled switch makes incoming mail disappear with no visible error. We never touch mail records at the same time as website records.

Let's talk about your project

Thirty minutes is enough to tell whether we are the right fit. We reply within 48 hours, and we say no when it is not for us.