Secure

Digital accessibility

A site usable with a keyboard, with a screen reader, and with readable contrast.

Accessibility is mandatory for public bodies and for companies above a certain turnover, and it is progressively becoming so for consumer services. But the regulatory argument is not the strongest one: a site that cannot be used with a keyboard, or whose contrast is too weak, turns away customers who will never write to complain about it. The good news is that most of it comes down to a small number of points, nearly always the same ones.

The method

How we work

  1. 01

    We go through the site without a mouse

    Keyboard only, then with a screen reader. It is the fastest and most revealing test: many sites become unusable at the menu or the login dialog.

  2. 02

    We measure contrast and sizing

    Contrast ratio of every text against its background, minimum size, behaviour at 200% zoom. Light grey on white is the most widespread defect, and it always comes from the design.

  3. 03

    We rework structure and forms

    Proper heading hierarchy, described images, correctly labelled fields, errors announced by more than a colour. The form is where inaccessibility directly costs a sale.

  4. 04

    We fix and we declare

    Remediation, then an accessibility statement published on the site, with the conformity level reached and the non-conformities owned.

What you get

Deliverables

  • check_circleThe audit report, criterion by criterion, with the page and element at fault
  • check_circleThe fixes applied to the site
  • check_circleThe accessibility statement, published and dated
  • check_circleThe points left non-conformant, with their justification and deadline

We have no publishable case study on this service yet. We would rather write that down than illustrate the page with something that is not one.

Frequently asked questions

Does the obligation apply to me?
Public bodies are covered unconditionally. Private companies become covered above a turnover threshold, and the range of services concerned is widening. We check your situation before selling you anything — and if you are not covered, we will say so.
Is full conformity realistic?
Rarely at 100%, and that is not what is asked. What is asked is to reach a high level and to declare honestly what is not. A sincere statement protects you better than a claimed but false conformity.
Have you run an accessibility engagement before?
Not yet a paid engagement on this subject alone, and we would rather write that than show you a case that is not one. We apply these rules on the sites we build — keyboard navigation, contrast, labelled fields — but we do not yet have a full audit to show.

Want to be our first case study on this?

Thirty minutes is enough to tell whether we are the right fit. We reply within 48 hours, and we say no when it is not for us.