Privacy Policy
This policy describes the personal data processed by R&M through its website and internal applications, and the rights available to you.
Data controller
R&M (R&M Digital Solutions) — Société par actions simplifiée (SAS) — 108 avenue Victor Hugo, 92170 Vanves, France — 999 464 332 R.C.S. Nanterre.
For any question regarding your data: contact@raphaelpiccolo.com
Data collected on the website
The contact form collects the information you enter: name, email address, company, phone number, industry, company size and the content of your message. None of these fields is obtained other than through your own input.
This data is used solely to answer your request and, where applicable, to prepare a commercial proposal. It is never used for automated prospecting.
The legal basis is your consent, given by submitting the form, together with R&M's legitimate interest in responding to commercial enquiries addressed to it.
Data obtained from Google APIs
R&M operates internal applications that connect to Google services (Google Ads, Google Calendar) using the OAuth protocol. These applications are restricted to R&M's partners; they are neither sold nor made available to third parties.
When you authorise one of these applications, it accesses only the data strictly required for its function: reading performance reports and managing advertising campaigns for accounts already linked to our manager account, or reading and writing calendar events. These permissions are used for no other purpose.
Data from Google services is never sold, never shared with third parties, and never used for advertising or to train artificial intelligence models. Only the authentication tokens required for operation are stored, on our servers located in the European Union.
R&M's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
You may withdraw this authorisation at any time from your Google account permissions page, without having to notify us.
Recipients
Data is accessible only to R&M's partners. Our technical providers (hosting, email delivery) access it only to the extent required to perform their service and are bound by the same confidentiality.
No data is sold, rented or exchanged.
Retention period
Requests received through the form are kept for three years from the last exchange, the customary period for commercial prospecting. Google authentication tokens are kept until the authorisation is revoked, then deleted.
Your rights
Under the General Data Protection Regulation, you have the right to access, rectify, erase, restrict and object to the processing of your data, as well as the right to data portability.
These rights can be exercised by writing to: contact@raphaelpiccolo.com
You may also lodge a complaint with the French data protection authority (CNIL), 3 place de Fontenoy, 75007 Paris.
Cookies
The website sets no advertising cookies and no third-party trackers. Only technical cookies required for the session and for remembering your display preferences are used; these do not require your consent.
Changes
This policy may be updated to reflect changes in our services or in applicable regulations. The version in force is the one published on this page.
